ARTIFICIAL INTELLIGENCE CAN INCREASE CUSTOMER SATISFACTION
Leading online businesses use AI technology to reduce abandoned transactions.

Our customizable online technology provides a simple and fast way for customers to ask questions and automatically receive answers at every stage of an internet transaction process. By providing automatic answers we can reduce the number of online transactions abandoned midway due to customers requiring further information about your products. This interaction is available where the customer needs it, allowing customers to complete their purchases.

Our clients require a system that can deal with the sheer variety and complexity of customer questions in a quick and efficient manner. Customer queries such as “Is this product available in blue? or "Can I have this shipped C.O.D.?” can now be answered quickly and comprehensively while online.

Click here to see how our robot responds to your questions with AI

We do all we can to encourage customers to complete online transactions by being able to answer their questions at any stage of the buying process. We have a system that can deal with a wide range of questions asked, quickly and efficiently. As a result customers are able to enter into agreements where they have total confidence that they understand all the details.

Abandoned online transactions are becoming an increasingly important issue for many online operations. Many of these transactions are abandoned because web customers are unable to find specific answers in a timely and simple manner. These customers then give up and try at another web site.

Accelerated Promotion's online system utilises artificial intelligence, enabling any organisation to answer questions posed to their websites immediately. When a website visitor asks a question, the artificial intelligence system returns appropriate responses from a knowledgebase of previously asked questions. Only questions that cannot be answered are forwarded to support staff. Their responses are then simultaneously e-mailed back and added to the knowledgebase to be used to answer future queries. The more questions that are asked and answered, the better the system becomes at handling queries. The system ensures a dynamic and up-to-date knowledgebase of the information customers need most.

Call us anytime to discuss setting up this feature for your web site.